1 MONTH WITH NO RESPONSE

I reported a fault on my telkom landline on the 13 July 2015. it is now the 7 August and i have still had no feedback. everytime i call i get a different story as well as a different date as to when this will be sorted. to date nothing has ever been done. <br> <br> All telkom do is repeat the reference number and escalate the issue,i then wait a week and start the process again.<br> <br> <br> <br> thanks. <br>