1 reviews | Active since Mar 2009
1 month still no response
After trying for 3 mths to sort out my 3g line I get a response to cancel my contract cos 8ta is unable to sort out the signal in my area<br> Cancellation Request for *** with Reference ***7<br> I gave him a viable option to try keep me as a client and he has still not responded after a month later ... it's now 4 months ... <br> I think it's time to get a lawyer involved and to send the bill to telkom who just does not seem to give a F U C K for their clients once they get them to sign a contract ... this is terrible service from telkom ... or is that \hellkom""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;323947;893260;16;2;0;1;0;0;2;15/02/18 13:33;1427;NULL;15/02/05 15:26;15/02/05 13:46;Poor serves at MTN repair center ;8,61E+12;;***;i booked in my phone on Thursday morning 22 January 2015 to repair my broken screen.<br> i was told that the midrand repair center will pick up the phone at the latest on the 23rd and i will contact my by the latest on Wednesday if not i must call in to follow up on the booking<br> so i did that when holding on for 36 min the lady on the other line told me that thy are busy with stock take and cant help me now i must call them back on the 4 of feb 2015 i tryd calling i holded on for more then 50 min and drop the phone <br> <br> i tryd agen today 5 february 2015 and was told that the phone was not yet assessed and can take another week before thay can let me know what is going on with the phone <br> <br> i just think that its unfer for me to wait 3 weeks just to look at my phone <br> <br> if been a good customer for 8 years and had my contract for 4 years <br> and the firs time this badly disepionted<br> <br> the imei number is ***<br> cell nr is ***;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;812778;184;7;2;0;1;0;0;2;15/02/18 14:03;1427;NULL;15/01/18 11:00;15/02/05 14:16;****** iPhone at Mount Grace Country House and Spa;8,40E+12;Anton Meiring - GM;***;I spent the weekend of the 16th - 18th of January 2015 at Mount Grace Country House and Spa. We had an incredibly disappointing experience - things seemed to go from bad to worse.<br> <br> The final incident which has left us feeling shocked & angry was the theft of my iPhone from a LOCKED locker in the Spa (they provide you with a key). I went for a treatment on the Sunday and when I returned to the change room to get my belongings from my locker, my phone was gone. We managed to trace the phone (using iFind) to 50kms from Krugersdorp on the N14.<br> <br> We spent our remaining hours there giving a statement to the Magaliesberg Police. The Officer's first comment once he had heard our statement was that they are called to Mount Grace at least once a wk to deal with issues of theft exactly like mine.<br> <br> We were told that Mount Grace would revert back to us within the wk on their findings. After numerous phone calls & emails trying to get some kind of response from the General Manager, Anton Meiring, we are still sitting 3 weeks down the line with absolutely nothing. <br> <br> The way we have been treated since the incident is an absolute disgrace & we will not rest until we get FAIRLY compensated.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;609345;172;9;5;0;1;0;0;5;15/02/09 9:18;1427;NULL;15/02/06 11:22;15/02/06 9:31;Excellent service;8,70E+12;Kim Van Wyk;***;Best service I have received in ages from a call center agent!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;534122;1331;5;2;0;1;0;0;2;15/02/09 14:30;1427;NULL;15/02/06 16:20;15/02/06 14:43;Once again;7,71E+12;;***;Once again we come to enjoy same relaxing time at the casino but it just becomes more stressful when you get there to not win anything for like 4 times going there. I m not saying must win every time we go but how can you lose between R10 000.00 to R15 000.00 a time when coming there. When some put in R200.00 and wins R4100.00 how is that possible. Please don't tell me it is all about luck and that cause that is a big fat lie. Suncoast goes about the skin colour. I have seen it through and through now. The people that work in the Praive room don't even talk to the white people they only talk to the Indian and Black people. Please can tell me why is that. I have ask this question before but no answer could be given to me. What is happening with Suncoast now again. Is it possible to put in R10 000.00 in the same machine and get nothing back.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;815078;1377;1;2;0;1;0;0;2;15/02/12 11:30;1427;NULL;15/02/11 13:35;15/02/11 11:43;No one helps with arrears amount;***;Anton Henstock/Santha Naidoo;***;<br> It all started when I was working for a company that deals with the mines, and as you all know the mining strikes affected a lot of companies. I went into arrears with my Wesbank account. I have not received any mail (because of the post office strike), and all the sms's that Wesbank sent me for my account was just the normal amount for R4 272.02 and the latest sms was on 29 January 2015. <br> <br> Seeing that I could not afford to pay the full outstanding amount, I went to see Anton Henstock to help me get to an arrangement that I pay back the outstanding balance over a few months but he wanted me to pay it back in 3 months, which I told him that it was almost impossible to do because I am currently not permanently employed, I am freelancing for a company called Expectra. I am also a single mother of 3, so I cannot afford not to have transport.<br> <br> Santa Naidoo has phoned me from the collections department, and I was told that I should pay this amount or she will hand it over that they can collect my vehicle. On the documents that Anton has given me, I did a spreadsheet, and more than R5 000.00 of the money due is for collection (this is more than 1 months instalments).<br> <br> The past f;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;816362;23;1;2;0;1;0;0;2;15/02/16 9:39;1427;NULL;15/02/14 11:40;15/02/14 9:52;STANDARD BANK ARE TRYING TO ROB ME!!!;8,81E+12;;***;I have had a Cheque account with Standard bank approximately 5 years ago. I moved my cheque account over to another bank, and took my time to go in to the Standard bank branch in Chatsworth centre, to request closure of my cheque account. The guy i spoke to gave me the assurity that the balance on the account is R 0, and the account will be closed in 2 days. Now when i am trying to apply for a home loan, i see that THE VERY SAME ACCOUNT which, as per my understanding, was closed 5 years ago, has been handed over with a balance of R 1 000+. When i called the call centre, i explained to them my problem, but the agent could not assist. How can i owe money on a cheque account, with no overdraft facility, and that had a R 0 balance ? I was informed that the balance was due to service fees...WHAT SERVICE ??? There was no salary going into the account !!! - I am uterly dissapointed by this!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;362459;818907;16;2;0;1;0;0;2;15/02/23 9:14;1427;NULL;15/02/21 11:21;15/02/21 9:27;Failure to Honor a contract but requesting payment;7,51E+12;Service Department;***;Sometime last year in July I got a call from Jabba connect selling me a contract phone and after numerous times turning them down I decided to give them a try. I received the delivery of the Huawei tablet in August 2014. Less than a month later, the handset didn't had signal and I phoned the call center who advised me the handset will be picked up in a week but nobody ever turned up. In September 2014, I called them almost every week to make follow ups but I was given excuses. I consulted my legal adviser regarding the matter and he said I should stop paying the account until the matter is resolved because I am paying for service which I am not receiving.I called Jabba offices to let them know of this decision and even their consultant agreed with me and said the matter will be resolved in no time. They only came to collect the handset on January the 08th 2015. (almost 3months later). But up-to-today, no one ever called to let me know of the developments regarding the handset besides consultants asking me when am I going to pay for the contract. I must convey my utter disappointment and disgust with the level of service they offer. Their service is pathetic and not worth paying for;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;384962;188;16;2;1;1;5;3;5;15/02/23 8:28;1427;2;15/02/21 13:00;15/02/22 8:41;Cannot receive Text Messages AGAIN;8,41E+12;;***;I have been a loyal subscriber of Cell C's for about 12 years. Even after started working for another service provider I stayed loyal to Cell C as I thought they had the best deals available. Now in the past two years for the fourth time I am unable to receive SMS text Messages. Every time it's the same thing, phone customer care after about 30 minutes on the phone of unbarring codes, checking sms centre number, checking IMEI taking the battery out of my phone.... and so on. A service call is logged, it takes 24 to 48 hour before I start receiving text messages again. I need to receive text messages for my job and cannot do my job without them. I still have two contracts with Cell C and will be cancelling them as soon as I can.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;225480;786;4;2;0;1;0;0;2;15/02/23 9:41;1427;NULL;15/02/22 11:51;15/02/22 9:54;No response to email requesting assistance;7,31E+12;Customer Service;***;I need replacement dust bags and I'm not getting any response from Bosch (email via website)<br> <br> \**Second email** **First email received no response*** Where can I get dust bags (Big Bag 3L) for my machine. I live in Randburg.\"""""
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM86315.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM86315.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team
