GM
Gareth M
1 reviews | Active since Dec 2015
28 Jan 2016, 19:40
1 month passed and have not got my refund yet ?!!!
To this day I still don't have my refund!!! When ever I call the contact centre no one can give me an answer ! What kind of mickey mouse club are you guys running there ???
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Replies (1)
Telkom's replyOfficial
28 Jan 2016, 22:58Hello baggybonesZN,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile billing department and feedback will follow.
Your reference number is SM181238
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile billing department and feedback will follow.
Your reference number is SM181238
Regards,
Hilary
Telkom Social Media Team
Telkom's reply28 Jan 2016, 22:58
Official
Hello baggybonesZN,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile billing department and feedback will follow.
Your reference number is SM181238
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile billing department and feedback will follow.
Your reference number is SM181238
Regards,
Hilary
Telkom Social Media Team