1 reviews | Active since Apr 2011
1 MONTH LATER STILL NO RESOLUTION
<p>I have had no internet since 15 December. Fauly was reported on the 30th December. I have followed up literally over 10 times only to be told every single time it is being fixed and will be complete by tomorrow. Personal promises from call centre staff. Assurances that is will finally be resolved but NOTHING. No feedback, no conact, just absolutely NOTHING.</p> <p> </p> <p>PLEASE ENSURE YOU DO NOT DEBIT MY ACCOUNT END OF JANUARY BECAUSE YOU ARE IN BREACH OF CONTRACT.</p>
Last week Wednesday I spoke to a consultant at Telkom that gave me her word and promised me my line would be fixed by the end of the day. Today is following week Monday and my internet is still down. I have received not a single phone call or message from telkom. Please do me the courtesy and fix my internet. Also I really hope you will not be debiting my account on the 1 Feb. if this happens I am taking legal action against Telkom.
Last week Wednesday I spoke to a consultant at Telkom that gave me her word and promised me my line would be fixed by the end of the day. Today is following week Monday and my internet is still down. I have received not a single phone call or message from telkom. Please do me the courtesy and fix my internet. Also I really hope you will not be debiting my account on the 1 Feb. if this happens I am taking legal action against Telkom.