1 month and no help

<p>It's been about a month and I am stuck with the same problem, I want to simply change my contract that is in my name to a prepaid number that I am currently using and stuck with, I have heard nothing from the Telkom call Centre and the stores that I went in to that they can not help me no attempt was made, and no solutions ever presented, it is absolutely pathetic from such a big network provider to have such usless and ****py service! </p>