JW
Johannes W
1 reviews | Active since Sept 2015
13 Sept 2015, 10:04
1 month (30 days) and more without a telephone ...
Faulty telephone line out of service for more than a month.<br> How do you run a business ??? And there are rumours you want to buy CellC when you cannot even run your own shop....<br> <br> How does a pensioner survive or a frail person ...... or a sick person.<br> <br> Come on Telkom ... how can you do this to people.<br> Please fix my frail mothers telephone line immediately ...... ***
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Telkom's replyOfficial
13 Sept 2015, 10:32Hello hansievw123,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145137
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145137
Regards
Narriman
Telkom Social Media Team
Telkom's reply13 Sept 2015, 10:32
Official
Hello hansievw123,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145137
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145137
Regards
Narriman
Telkom Social Media Team