1 reviews | Active since Jun 2011
1 HOUR 45 MINS ON THE PHONE
GOOD mmm not good , how about greetings again from one ****ed off customer who has been on hold for over an hour 45mins now wait for it because your internet line is slow again so ill stop working so i can listen to your call to tell you to fix my line this is ridiculous how many people do you have assisting in the business internet section 2 one clapping hands for the other one that is trying coz really this is unacceptable and honestly shows your quality can I be more shocked that this is such a waste of my time, and my companies time perhaps time to explore more options as you obviously can't keep up, and if i have to hear find out about our special offers or speak to our friendly call centre agent or visit one of our stores, *** I'm still on hold and would love to give a friendly call centre agent a piece of mind yes you have said due to high call volumes but really now its over 2 hours nd this is a ****ing JOKE
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM163765
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM163765
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
