LH
Louis H

1 reviews | Active since Aug 2010

27 Oct 2015, 19:42

1 Hour 40 Minutes Hold Time

You know you are getting *****ed when they cut your line after they debited your account and allocated the funds to a closed account and then tell you it's your fault. You call them and hold on for almost 2 hours on your cell phone after being transfered to the account department and stull no answer. Who will pay my account foe my phone, who will give me 2 hours of my life back, and where is the prorata credit for not having an active line even if it was not my fault?!!! It's time to close your doors, and I will help where i can, trust me... #TelkomMustFall

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Replies (1)
Telkom
Telkom's reply27 Oct 2015, 19:54
Official
Hello bielas007,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161648.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media