1. Billed for no service. 2. Billed 20% more than they should've!!

On October 2nd 2017, I got a call from the Telkom Technician that he is at my gate to install my telkom 4mbps ADSL Line. I rushed home to open for them so they can do their job. They were literally busy for no more than 5 minutes when they told me they are done. They told me I should phone the Telkom Technical Support to help set me up my ADSL. I phoned Telkom Technical Support, and after more than two hours the call centre agent could still not help me set it up. The following day, I phoned them again and same story. Turns out that they installed my line with the exchange server not working properly. Now, 2 weeks later I still have NO SERVICE, AND....drum roll please......I got a bill from telkom for a service I never got, plus......another drum roll please.....I was billed for R740.64 when the deal I signed up for was R599.00 all inclusive......so my dear Telkom (NO)Internet Supplier, I hate to be a pessimist, but your service sucks!!! I phoned your call centre more than 10 time during this 2 weeks. There is absolutely NO communication from your side. I would like an explanation for my Bill please??