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natalia M
1 reviews | Active since May 2018
30 May 2018, 10:46
0wner
Good day Telkom services is very bad app**** fibre for a private home on the 28/03/2018. Until now nothing has been done, have phoned several times all they say is escalation time 48 hours and still today nothing is done. Have a few reference no ********** / ********** /AI ********** . How long does it take to install fibre at a private private home its really impossible for two months and nothing has been done. Not even phoning the person and saying the reason why taking so long. Tel ********** 430 its rhe land line the owner is Edgar do Carmo Cell No: ********** 073 : 631 Spes Bone Drive Moreletta Park : Please this is really unfair do they want the job done or they lasy to do the work. Services is very bad.
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Telkom's replyOfficial
10 Jun 2018, 08:46Good morning natalia
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Telkom's reply10 Jun 2018, 08:46
Official
Good morning natalia
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,