NG
Natalie G

1 reviews | Active since Feb 2021

05 Oct 2023, 17:55

****

I have multiple issues with telkom. This advice to people.

They do not cancel on the phone anymore because they don't have to provide you with proof before the call was recorded and you can hold it against them. They send you to the store to do cancelation. They consultant will tell you need a 30 day notice which doesn't matter if your contract is over or if you on a month to month but make sure you record the conversation taking place because they can come back to you and tell you that there is no proof that you put in a cancellation even with a reference number.

Even the **** they have running where it's R499 and they keep increase the amount every 3 months and you don't see it on the invoice because they it just like every other wording on the invoice.

I have been with Mweb for over year with a better option than they R499 and I have been paying the 439 till now with no increase. But telkom will increase it consistently because of the amount of cancelations they getting due to poor services.

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