*** - SmartBroadband Wireless 5GB

<p>Hi,</p> <p>I have been contacting Telkom with no luck of getting my issue resolved, Last month I got my contract renewed on a different plan, instead of a phone I signed up for a WIFI (LTE) atleast thats what I was told, the package was for 10GB during the day and 5GB for night, when we received it I think we onlt used it for about 2 days and it was off the entire time stating that we have usedup all our data, I called requesting clarity and I only received spreadsheet that was not user friendly for someone like myself not working at Telkom. Yesterday being the 1st of the month I thought let me check exactly what is happening. Day1 I see the line is allocated 5GB instead of the 10GB.. I need clarity as to why am I being misled by Telkom? if they can please get somebody who has knowledge and not their call center agents who knows little about their products.</p>