08/01/2016 and still no resolution

I reported this fault to Telkom on the 8th, nearly 40 days ago now. I have had the problem resolved and the fault closed more than 10 times now even though absolutely nothing was done to fix the line issues. The service has been completely shocking, having to call Telkom/Mweb myself every few days to find out what is happening only to be told some more useless information. Each time the fault is closed, I have to call and reopen the same exact fault. This is starting to get incredibly ridiculous, and quite honestly, exceptionally pathetic. I would like someone from Telkom, to fix this issue TOMORROW before I start consulting further action for severe lack of service delivery. A service, I am sure, will not be refunded for the disgusting service I have received so far. If anyone out there has had to take severe action against Telkom, please contact me so I can follow the same route of action for compensation.