AH
Alexandria H

1 reviews | Active since Jul 2015

29 Jul 2015, 13:29

***

Good day<br> <br> <br> <br> Please note urgency in this matter<br> <br> <br> <br> Telkom is demanding payment without any services received<br> <br> <br> <br> We have a land line with the following number *** for our wireless internet.<br> <br> Currently if you look at any records our line is off for more than a month now. <br> <br> <br> <br> Please look at all records. I do have a business which are suffering at this stage and for more that a month I could not receive any income due to telkom not fixing my problem.<br> <br> <br> <br> Each time we phone you are holding on for more than an hour before any operator get to your call. We reported this line end of June already and nothing has happened eversince.<br> <br> <br> <br> But TELKOM demands that months payment which we could not even use our line, lost business and income<br> <br> <br> <br> PLEASE GET BACK TO US SOONEST POSSIBLE

0
Replies (1)
Telkom
Telkom's reply29 Jul 2015, 14:57
Official
Hello Alexandria Hough,

Sorry to hear about the issue that you are experiencing.

A fault has been reported for your line that is down. ***
It has been handed to our technical department for them to investigate and will provide feedback as soon as possible.

Your reference number is SM129591

Kind Regards
Charl
Telkom Social Media Team

Best regards,