*** - ADSL still not working

I have never seen such a bad service. I requested to install the above line for my children studying in UCT. They needed for their university works. The line was installed on the 18/4/2015 and had not been working till today. On the 24/04/2015, I called 10210 and I was told that the line was not activated. Well they activated but still not working. I phoned and every time, I had to hang on for at least 1 hour before any one come online.<br> <br> One tell me no, is you modem and the other said is the exchange. One said the technical department worked till 11 pm, one said 8 and the other said 9 pm.<br> <br> One said I must call 10210, option 1 and 1, the other said 10213, option 2 , 1 & 2 and the other 10210, option 1 and 2?<br> <br> I am so ****-off with them and ready to tell them to shaft the line up their ass.<br> <br> By the way, while writing this email, I am still waiting on the 10210 option 1 and 3 for someone to answer the phone. It is already 24 minutes waiting.<br> <br> I do not know what is wrong with Telkom, they are ****** ****.