ME
Michiel E
1 reviews | Active since Feb 2015
17 Feb 2015, 12:56
***
On the 6th January 2015 we app**** for landline and adsl. When we went back we dealt with Denga, she informed us that there is no such application. We've reapp**** on the 15th January 2015. Order no: ***a. Acc number ***3. she told us the installation will be within 3 weeks. On the 3rd February 2015 a technician came here, she couldn't find the manhole. She was going to draw a map and get back on the 5th. Up till now, nobody has reported back and when we enquire nobody has an answer for us. We are running a small business from home and this is not acceptable. Telkom advertise on tv for services they can't deliver on.
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Replies (1)Telkom's replyOfficial
17 Feb 2015, 18:27Hello michiel erasmus,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Please accept our apologies.
Your ref number is: SM89956
Regards,
Zandiswa Gunu
Telkom Social Media
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Please accept our apologies.
Your ref number is: SM89956
Regards,
Zandiswa Gunu
Telkom Social Media
Best regards,
Telkom's reply17 Feb 2015, 18:27
Official
Hello michiel erasmus,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Please accept our apologies.
Your ref number is: SM89956
Regards,
Zandiswa Gunu
Telkom Social Media
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Please accept our apologies.
Your ref number is: SM89956
Regards,
Zandiswa Gunu
Telkom Social Media
Best regards,
