*** OUT OF ORDER SINCE 18 DECEMBER 2015

<br> We have reported this fault and billing complaints so many times and nothing has been done about it. <br> *** has been out of order since 18 December 2015.<br> <br> Two telephone lines were down for so long - *** and ***. We have requested a credit for the period/time frame from which they were faulty.<br> Our ADSL line has also been down fr two weeks - ***.<br> <br> Can you please check your billing records and see when these lines were out of order and pass the necessary credits for same.<br> <br> Please advise once credit have been passed - [Email Removed]<br> <br> Looking forward to your urgent attention in this regard.