0 STARS for telkom suck

can't really give telkom any stars.. for the past few months we are out of internet(ADSL landline - uncap 10meg line) for a few days.(21.02.19 - ********** 9, 16.04.19 - ********** 8, 03.05.19 - ********** 3 and 22.05.19 - ********** 6) ********** 069 the call centre can't really help.. just telling us it is assigned to a technician. Also asking us to update our contact details on friday then on the saterday when we call again I was told that the technician phoned me but no answer.. geust what He called a old number.. I phone everyday and no answer or any feedback. Nobody is calling to tell us they still busy.. but we have to buy extra prepaid airtime to stay connect. Who will pay us that money back - NOT TELKOM.. BUT when you pay late telkom is quick to cut your internet.. is this not bridge of contracted?