0.08MB Speed on my 4MB DSL Line!!!

Hi<br> <br> I am experiencing very very poor speeds on my DSL line in Lime Acres. My service provider is Afrihost and they assisted me to test it with an Telkom guest account on the Telkom speed tester. I reached a speed of 0.48MB on a 4MB line. According to them it is the exchange that is the problem and that is the responsibility of Telkom.<br> <br> This kind of service is unacceptable seeing that I am paying extra for that line but am getting worst service than I would have experienced in the 1990's with a 512Kb dial up modem!!!<br> <br> I am currently studying and need to attend online webinars but I can not because of the poor line!<br> <br> This needs to be sorted out and a reason be provided ASAP!<br> <br>