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We had not had a phone for 5 weeks, see previous hello peter report. Technician called at our home on 20/12/2015, said our line was unplugged from the exchange box on the pavement, reconnected it, and we had a working landline. We only had the service for two days and our line has now been non functioinal for a week again. We have logged a call on 24/12/2015, and had no response for a week as to what the problem is or when it will be resolved. This is not acceptable. <br> G Cotumaccio