????

I am totally appalledby my service ex peri experience. Due to rising data cost. I decided to get Iinternet at home. I go my nearest Telkom outlet Kenilworth at 17:00. 4 people behind the ffrantically busy behind the counter. 1 of them busy with a client. No attention given to myself and the other lady standing Iin line waiting to be served. Finally when one of them take their bag and walk away. I ask the gentleman Tariq behind the counter if they are closed as the sign says 17:30. He replies yes. I leave only to run Iinto said gentleman in the gym 5 mins later. Yoga over customer service everyday. I try a few more times that week to make it to that branch with no success. They are either super busy or leaving before closing time. I finally give up and go to the v&a branch. Finally some service. Well not. I do the application Saturdaytwo weeks ago. I bring all my required documents. So they don'thave the unit. Fine. I a promised Thursday. Thursday comes and goes no unit. Followup on Saturday. No unit no feedback. I get a message yesterday to say the unit has been delivered. I make arrangements to collect but get told that it still needs to be processed???