1 reviews | Active since Jul 2020
Yh
App**** to use MTN services as advertised by their consultants , got excited as I have been with MTN since 1998. When I got the message for installation it turned out that its Supersonic, according to them they are working with MTN, came to install fibre then router was delivered round about 10th of July and technician came, a was well until 28th of July when I got a call from Supersonic to find out when can they install fibre which was a surprise and told them we have wifi already. On that day wifi stopped working however we were still okay as we had another company's wifi still running until month end. I called them on Sunday 1st of August and case number was given that technician will call up until today, we are calling everyday and no one wants to take ownership. They cannot call back as their phones only receive calls (****). Their so called superstars are clueless. I have spend almost R500 for calls and data that I have to buy as my kids are studying online. Last thing they told me that they created 2 accounts in error and I need to hold for billing or accounts department, really. I want nothing but to cancel the deal. They are so *********** even their so called Zanele system it's so stupid
