Worst ISP! Customer Service beyond BAD.

Release of line required. Account S***. Immediate payment made yesterday. Proof of payment sent to cancellations and billing. Do you have any competent people who can assist and release the line? Vodacom needs the release number to install TODAY! I struggle since November with Supersonic to get this done. You cancelled the debit order without notification and did not send the last bill to notify me of outstanding fees. This is beyond bad service. Your Super”smart?” People just transfer you from one person to the other. Nobody has a direct line, not even billing or cancellations. Promises of call backs but nobody calls. They send emails via unattended mailboxes so you can’t even reply. Really?