Worst Internet provider

Firstly, I called into the service center round 2pm to have the issue my line that was down reconnected. The agent who assisted me said the line would be up and running within 2hours. Come 8pm the line is still not up. So I call in and hold for 35min before the call is answered and then get transferred and the line is cut. I phone back this time hold for 57min before the call is answered to be greeted by the most unhelpful person who says no we can't connect your line call back in the morning. The after sales service of supersonic is by far the worst I have ever had and will NEVER recommend them to anyone and will be changing providers in the morning.