Utterly disgusted!!!!!

The only reason I have given 1 star for this positively useless company is because giving no stars is not an option. After a couple months of poor service with this company once they had taken over as our service provider, my husband and I decided to cancel our line and go with a different provider. Our cancellation was done via telephone and email on May 4th 2020 and to this day I still have no internet access at home!!! Why you may ask? Well this company has never sent through the cancellation to frogfoot to open the line for a new service provider, supersonic has given the run around with a different excuse everytime we speak to them, and when they say that someone will call you back to sort the issue out it's nothing but LIES!!!!!!! We have wasted so much money and airtime and data to try sort this issue, I am also spending extreme amounts of money on data trying to work from home during this covid lockdown situation and this company plainly and simply could not give a **** about doing there job, nearly a whole month of nothing!!!!! Can someone just get something done PLEASE!!!! I will hold this company liable for any damages or losses encured by me not being able to work as I should. Please never use this service provider as they are not a provider of any kind of service. Today when we phoned we were told the issue has been resolved and gave us a cancellation number PAS109260X4P1C1 We then contacted frogfoot and were informed that in fact they have still never received any form of cancellation from Supersonic! What the F ???????? How is it possible for this company to run on nothing but lies? They ***** your money