Utter disappointment with inability to provide the service promised

I’m absolutely tired of sitting on the phone with supersonic. I’m very disappointed with the service provided. First they duplicate my order and send me two routers and SIM cards. I’m told to return the second one with the courier company. Then I call to activate my SIM card on Monday. I’m told it takes 24 hours to do. It’s been 48 hours since and I’m still waiting. I’ve spent most of my day with the phone and their call center. Firstly. Ridiculous amount of time waiting in the queue only to be told to go from one department to another. Then I’m told that they activated the wrong SIM card. How is that possible when I gave them the SIM card number on Monday. From this morning I’ve been promised that the issue will be sorted out and I’d receive a call back with feedback. I’m still waiting. I’ve made nunneries calls and messages them on Facebook as well. No joy. Utterly disappointed with supersonic