UNSATISFACTORY CUSTOMER SERVICE AND SUPPORT.

CAS-882994-S9N3R8 MY WIFI WENT DOWN DUE LOADSHEDDING AND NOW I AM BEING TOLD I MUST PAY FOR A NEW ONE ? HOW EXECTLY DID I BREAK IT. YOUR TEAM FAILED TO ASSIST BY CONFIGURING, I HAVE WASTED ALL MY AIRTIME CALLING THE CALL CENTER I HAVE SPOKE TO MORE THAN 3 PEOPLE ( KAEGELO MODISE, BOITUMELO TEMBA , THATO AND JENNET HLOGWANE WHO HAVE GIVEN ME DIFFERENT VERSIONS OF THE WAY FORWAD. I HELD THE LINE FOR MORE THAN 30 MINUTES FOR A MANAGER UNTIL I HAD NO AIRTIME. I WOULD LIKE THIS RESOLVED ASAP OR THIS CONTRACT CANCELLED IMMEDIATELY. I HAVE BEEN WORKING FOM THE COFFEE SHOP FOR THE PAST FEW DAYS THIS IS NOT THE SERVICE I SIGNED UP FOR.