The worst service I ever received or lack thereof.

Let's cut the small talk and get to the point. 1: we moved to a new house (informed supersonic) June 21 2: upgraded to Fibre and gave notification to cancel my then current LTE service. 3: got told I will be billed pro rata and that LTE service has been canceled as requested. 4: still waiting for someone to asses the wifi signal in my home and happened to fix the problem my self. (great service guys.) 5: I'm being billed for 2 subscriptions when I specifically asked for my LTE to be canceled and it's 2 months later. 6: can never get hold of anyone at the call center and when you do eventually get to number 1 in the queue the phone gets dropped in your ear. And believe it or not it's happened twice this week alone. 7: when i did get a call back i was informed that the issue will be resolved before the next debit date and what ever money is owed to me will be credited to my account and surprise surprise it wasn't rectified. 8: after numerous emails to different addresses asking for assistance and even threatening to NOT pay my account! Still no response. I am at my wits end with terrible customer service. If i did my job this poorly I'd be out of a job very fast.