1 reviews | Active since Oct 2014
The worst fibre service provider
Long story short, I’ve had your service for a month and everything was rosy until I had a billing issue. Now.. I’ve made payment on the 26th April (today’s the 3rd May) and I’m still not connected. I work from home full time, and I’ve now been A; out of pocket buying data on my cellphone to hotspot and B; being forced to work at restaurants and eateries just so I can make my target. It’s been 7 days!!!! “We apologize...” is not getting HR off my back about why I have to log off at 9pm (when I need to leave the restaurant). It’s also sad to see that Supersonic has made no effort to other complaints below. Oh and the best part is after making my 2nd payment (a new voucher) I got spammed by technical companies asking when I’m available for installation, my installation was done 2 months ago! This is a joke, right!?
