The shameful treatment from Supersonic!

It is disgraceful, pathetic, inconsiderate, disrespectful. Honestly no words can describe just how horrific their service is. I'm flabbergasted at the fact that a person pays (my hard earned money) for a service for it not to be delivered. It infuriates me to think that I work hard and have pride in my work place just for someone else to treat me with such disregard. It's people(consumers) that keep every business running! I don't understand how customer service is the least of your concern. I've been given the run around since last week Thursday 20th/05/21 nah actually let's be honest since the 21st of March we are in May now the 24th. And still absolutely no service delivered. Instead everyone has been telling us to wait 24 hours. And after every 24 hours we were told that we have to 1 hour and then it changed again. This has been the case every single time I've called. Eventuay we've been given some what may be and hopefully reliable news from a different company "vumatel" that supersonic actually hasn't done anything about our query. Instead everyone has been giving us the run around. Even managers have mislead us. It definitely has me wondering what on earth are we dealing with? Is this how you would like to be treated by any service that you've paid for???