Supersonic pathetic service !!!!

No confidence in this brand , issues since I signed up.

Hi team

Let me inform you of the utterly disgusting service I received in regards to your service on wednesday the 19 august 2020

I called in to you call centre contact number as asked to do on your whatsapp site , was told I was caller number 5 and waited around 15 minutes to speak to a sonele from accounts . Now when i called in option 1 was technical support not accounts . I was then told that I would be transferred to a tech advisor , was then caller number 3 . And guess what I came through to sonele from accounts Again . Told that I would be put through again and this time I was caller number 5 and just as I thought this call is becoming expensive I decided to wait further

But then as I reached caller number one I was automatically moved to caller number 5 .

I cut the call and was about to start laying complaints however I decided to make this a bit more in my favour . Called from my wifes phone and recorded it and guess what it happened again . So first things first . I would like an apology from whoever took me for a fool or thought they were smart enough to waste my time and minutes Secondly : full re imbersment for a call to a service centre that was not valid , null voided If I do not receive any feedback or outcome on the above issue I will have no other choice but to post the relevant recording on all social media platforms including tech support sites etc like mybroadband.co.za

I am a person of ethics and do not appreciate paying for a service promised .

N.b this was the communication I sent in august .

We in october and still the same issues are giving in

So lets be frank supersonic and cut the bullsh”- .

Dont you think its fair we can cut ties and move on or would you still consider robbing myself in your favour ?

When you debit my account . Do you get a incorrect password message like I do on my router when trying to connect to ?