Supersonic not so super!

I logged a call regarding my fibre box on Friday being offline, I was told it would take 48 hours. Since that time has lapsed Ntokozo 27/06/2021 said that Monday she will refer it as team was short staffed Sinethemba 28/06/2021- said she’ll call me back never did, it was at 11:53 Nokwanda 28/06/2021. 15:38 Vuma *** that is nonexistent on Vumatel Thembeka 29/06/2021 07:36 confirmed ISP given previously is non existent on Vuma site. Ntokozo 27/06/2021 Sinethemba 28/06/2021. 11:53 Nokwanda 28/06/2021. 15:38 Vuma *** Thembeka 29/06/2021 07:36 ISP non existent on Vuma site. Hang up after I was on hold for 17:35 mins

If you’re trying to a working and reliable service provider SUPERSONIC IS NOT RECOMMENDED! I need the fibre line to work but do you think they care! I wonder why they call their staff superstars when there’s nothing there do!