Supersonic needs to improve their response time.

Getting in contact with Supersonic is hard, you call them and they have high call volume. They tell you “for a speedy response contact them on WhatsApp “ the people on WhatsApp will respond to your query after more than an hour. I use my fibre to work at home, so while I wait that hour for a mere response, I’m losing out on work and money but when it’s time for them to debit my account, they want all their money. If you say speedy response, please let it be just that! SPEEDY! after an hour is not speedy for tech support. This ISP is becoming a real inconvenience now.