Supersonic is just the worst.

Supersonic are the only people who can’t get ahold of me. Apparently when they call my phone is always off.

Supersonic has never sent me an invoice since July 2021 when joining. I have called multiple times requesting invoices so I can claim for my fibre from my company but nothing. I always get the same response we have escalated to the billings department and will call you back with feedback.

I needed these invoices to claim but now my I can’t claim for more than 3 months.

Supersonic has decided to cancel my services without notifying me and sending me any invoices. Please advise what must happen now. The reason I got the fibre is because of working from home and online school.

Since most of the cost would be taken care of from my company I thought why not. But the experience I have had from connection with Supersonic has been a horrible nightmare.

How can a company operate when everyone is ***********. Not one of their employee’s was able to resolve my cases or give me feedback.