Supersonic Fibre stay away

We app**** for Fibre in January 2021 it took more that the 14 days to get the installation done. This is at our Lodge in Fancourt so we where promised the moment everything is installed and activated they will e-mail the login details Nothing Happened when we visited in February they said the need to activate the service in the eeek we stayed in The Lodge nothing happend and I am still trying to get it activated On further investigation we found out that they only installed the one rooter. This is now almost two months later They then booked an technision Jan that will come out on the 30th with a firm appointment at 15h00. I told Gloria that I do not believe he will be here based on past experiences. She promised that she will phone to make sure he will be here Needless to say Jan mevr pitched after several calls I could not get through to Gloria. Last night I spoke to a very nice lady Faith who escalated everything and she escalated to Gloria again. I think this was consultant number 3 that escalated it in ONE day. I have just been on the phone again with Wendy this time and Gloria could not take my call. Because Supersonic does not have an e-mail address where I can Lodge the complaint you can only do this through a call centre I thought while I am waiting for GLORIA to phone me back I might as well share my experience with the rest of South Africa. My advice if you want Fibre at home STAY AWAY from Supersonic