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eben B

1 reviews | Active since Jun 2011

14 Aug 2020, 21:29

Supersonic Fibre LTE service is unreliable!

Their LTE sim router service is unreliable! Struggling again with slow internet. If I talk slow - UPLOAD SPEED WITH SUPERSONIC = 0.55 MBps! This happened on 6 August, now again on 14 August. And what is a joke, is that you can't Whatsapp them anymore, they expect you to use your phone call minutes to call them. And what if it is late at night, must I wake my ***ing family because I have talk to them for 20min???

I would not recommend them. Have been having problems with this service off and on since joining about 3-4 months ago.

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Replies (2)
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eben B's update14 Oct 2020, 20:40
Reviewer Update
I have cancelled my service early, and they owe me R4-500 which the agent Ryan Roets promised via email will be paid asap. I in almost week and half have not received my credit.
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eben B's update14 Oct 2020, 20:40
Reviewer Update
They owe me that much as they debited my account in a month where I already cancelled!!