Supersonic fibre customer service

My experience with Supersonic has been nothing but appalling. We ordered a line 1 month ago, they had enough time to prepare for a transition. Yet we were told that the line is active but it was not. Then when speaking to various customer service representatives, I was told different reasons for why the line is not working. The sales rep Danny does not answer any calls or messages. After spending more than an hour on a call at my expense still no Internet. Extremely frustrated customer