Supersonic disgusting service

I have recently moved premises and my Fibre was installed last Sunday. I have made 13 phone calls to there call Centre and technical department as our wifi is not activated. They promise a 48 turn around time for activation... NOT Today I have called 4 times spoken to different agents, one of which In the technical dept put me on hold for 45 mins whilst I heard them all taking in the background. Not once did they communicate with me to say what they where doing.. I am now supposed to hear from a manager which is what I’ve been hearing since Tuesday without any respect of any supersonic person calling me. I’ve done all the running around and chasing. Is this customer service or a joke of one? So now 70 hours later with the promise of activation at 48 hours we are still waiting. I’ve asked for a technician to come out, that’s like asking for a miracle to occur. What does it take supersonic to move one wifi from one premises to another even after open serve have installed?? Please could someone at supersonic acknowledge their customers and offer the service and support you promise. I am shocked and disappointed on the level of customer care!