SuperSonic Billing Team ******ion

Signing up with SuperSonic was an easy process. However, I believe their billing/finance department are made up by individuals that have an IQ of less than 90 points. I say that with confidence as I have spent the last 3 months contacting them about a mistake in their own billing of my account. I phone them all the time. Not once have they given me a call to be explain or even apologise. Only to have some one from Customer service advising I owe over R1000 and want to chat to me about a payment plan. I mail this individual back to actually discuss this further and after asking nicely 4 times. To not hear from them.

I am totally disgusted with your service as the one lady over the phone advised that I should just pay the other amount and they can work on a credit if need be. That is ******ion !! forcing me to pay something I do not rightfully owe your company.

My next step if this is not sorted out, is for me to log a complaint at ICASA and post this greedful practice all over social media and shame you.