SuperSLOW SuperFRUSTRATING cancellation processes

I am extremely frustrated by the *********** and anticompetitive behaviour by supersonic that now, 2 weeks after I cancelled my subscription, still have not released my fibre line so that I can switch to another ISP.

I have now called them more than 6 times, sent emails, talked to countless call centre agents and lost a lot of valuable time holding onto the line wasting airtime just to not receive any assistance.

I am further frustrated as I have had to spend a lot of money on data to get my family by over these last 2 weeks which could have been avoided if supersonic's cancellation team just did their work