Poor Service

Upon submitting my application for fibre installation supersonic agents were awesome and they kept on calling to check up on me to see if everything is in order and if the installation was done. So after the technician came to my place to install he stopped the installation and told me that they do not install in flats and told me that I needed to get a letter from my landlord for the installation to take place, which I did and submitted the letter to their agent by the name of Sakhile Khumalo who told me that I needed to wait for 24hrs before I could be called with scheduling another installation appointment. 24hrs passed and nothing was heard from them and I called again I was told the same thing as Sakhile until now I am waiting for 24 hrs. I got displeased with their service and canceled my subscription, they do not care about retaining of clients and I was told that I should wait 7 days and seven days had passed now and I have still not heard from them. Their 7-14 days installation passed and they stopped sending smses. I am really displeased with SuperSonic and I will not recommend it to my friends.