Poor service

Hi there. Once again in writing to appeal to Supersonic to switch on my Wi-Fi or to refund me. Im still phoning them everyday for assistance, im still loosing money by having to buy airtime for the calls and also to buy data yet nothing is being done on their side. I have send emails to supersonic, i have requested my money back or my Wi-Fi switched on but still nothing. I an extremely disappointed and will surely not recommend them to anyone again. I paid the money into their account on the 27th July already and send POP but nothing is being done on their side