Poor customer services

I just received an invoice from Supersonic Wi-Fi that state that,I,Ms K Siti owes for the months of June 2020 - August 2020.I called you Supersonic several even on the 25 June 2020 telling you guys that,I still DON'T HAVE an internet connection till today.I got a Ref number which is Cas-112553-v2z5q4 and I was told that,the turn around time is 24 hours but it has been 4 months with out NO RESPONT from Supersonic Wi-Fi.I also called in July 2020 to cancel my subscriber with Supersonic Wi-Fi and they told me that,I was late to cancel and I should cancel before the 20th of August 2020.

For me to receive an invoice from Supersonic Wi-Fi,Thandie from Web Africa called Supersonic Wi-Fi on my behalf because I want to move to Web Africa even now I still do because Supersonic Wi-Fi services in the JUNK STATE.

Even BONGANI from Vumatel came through on the 15 June 2020 in the evening @ 7:47 pm & he ONLY changed the plug.He then resend me my password @ 7:57 pm same day.I spoke to Rob and Trevor several times & I even have prove.Also you guys have my call recordings which I request them.Even your agent who set up my profile with Supersonic Wi-Fi said,I quote:"YOU ONLY PAY FOR SERVICES RENDERED & the great part about this is that,it acts like your cell phone if you DON'T HAVE DATA the won't be ANY CHARGES because you won't have NO INTERNET CONNECTION ( you won't be able to access your Wi-Fi).I will appreciate it if Supersonic Wi-Fi can call me back & explain this mess that,you created instant of them sending me an email.

So now tell ME.

HOW DO I OWE FOR SERVICES THAT I DIDN'T USE & Supersonic Wi-Fi DIDN'T ACTIVATE MY WI-FI for 3 LOOOOOOONG MONTHS?