Nearly a Year and still waiting for fibre installation.

If only there was a rating less than 1. Since 21st January 2021 I have been whatsapp corresponding with Supersonic. They delivered free Wifi router and when I called to chase the fibre installation, they said they didnt have my address (where they delivered a router to me). Then they said I have been ignoring technicians calls. Seems that they had my incorrect mobile no (bearing in mind most of the communication was done via whatsapp,) I spoke to a Tshegosato who corrected my mobile no on the system and said I would receive a call from technician but if not, I must chase on Saturday. No calls, so I chased on Saturday and spoke to Nokwanda, surprise, my case has been closed and the mobile no was STILL incorrect. If there is no third time lucky, Im giving up and going to VOX or another provider. So frustrating, long time consuming calls, not to mention the amount of airtime spent.