MTN Supersonic fibre service

My understanding is that the estate we currently stay in have invested in SuperSonic fibre installation. Their tagline - brightened by MTN could not be further from the truth. I have been waiting for more than a week for them to activate the line so that my selected ISP can finalise the request. What a mediocre effort from their side. Please stay away!!! No problems with Vumatel fibre previously. Stark contrast all round.