CS
Cherece S

1 reviews | Active since Oct 2021

19 Oct 2021, 05:11

Internet

Worst place to ever have Fibre with they lie about the speed I pay nearly 1300 a month for my Fibre line I moved I called them on 4 September 2021 to move my line and check my speed, well its 19 October no Fibre, yet they debit me every month, I call in they team is rude puts u on hold without speaking to you, the technicians keep u on q call for over an hour at a time, and still don't give u a lucrative answer, the project managers are always out of reach, it first started with it takes 3 to q4 working days, supersonic sent a technician to the wrong address only to tell me when I called oh sorry man you must wait another 14 days, we'll its 2 months later still no wifi, no line but supersonic takes my money. I've tried canceling and explaining to u guys that I've been without internet for so long as I've moved immediate cancelation should be an option because ur service is pathetic. U guys ***** from us and just think its ok. Check how many ti.es I've called listen to your recorded calls supersonic is pathetic. It's nearly month end I've haven't been able to work as I work from home all we get is sorry man it was our mistake gosh a mistake not being fixed. Warning to all don't go to supersonic do your homework before u join this internet provider. They sell u lies

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