MM
Morongoa M

1 reviews | Active since Mar 2021

31 Mar 2021, 07:29

I reiterate, don’t do it!!

The mess that is supersonic!

I have never had so many people tell me they’ll call me back and NOT do so in my life. All the consultants can do is apparently escalate all cases to some senior technician who apparently has absolutely no interest in doing their job, yet everything is passed through to them. I’ve literally only had internet for 4 days since applying for internet from Supersonic and I’ve been sent from pillar to post. At some point they said it was a vumatel fiberline issue but ofcourse, the senior technician must escalate to Vumatel. Obviously he didn’t so here I sit, again without internet. Vumatel apparently won’t talk to me directly, it must be through my isp. Make it make sense!! What a joke of a company. Really, don’t even consider getting internet from supersonic. It’s a clown show over there.

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