Highly Disappointed

Despite receiving my router on the11th October and being assured by the call center agent Happiness that my sim card would be activated within 24 hours I do not have any internet connection on the evening of the 13th October. My numerous calls to the call centre have been dropped and when I finally got hold of Happiness again she mentioned that I must call during business hours to resolve this issue because no one has looked at my request yet. Stay away if you expect any level of after sales service.