FLTE Dissatisfaction/ Poor Call Centre Rep service

Got poor service from a Sarah Govender. She even hang up me after I had been waiting the longest time on their IVR. She would not give me a chance days to advice and possible solution on my challenges.

I got the FLTE a week back. I have never had any joy since I got this router. The signal comes and goes. I sent a what'sapp and limited assistance instead it prompts one to call the call centre.

We on Covid most company are working on skeleton staff. It won't be BAU, it's only fair that when you get through you get effecient assistances. And maybe Supersonic to be more proactive limit as many calls as possible improve their WhatsApp chat assistance. Apparently all their new clients must call to do a compliance verification, which no one tells you when you sign up with them. Instead they just switch off your services. I'm new to these guys already very dissatisfied. I don't even know why I should still continue with these guys and the lady assisting was rude.