Fibre

On the 2nd of May our Fibre went off. So we've made payment and proof of payment has been sent on the 4th of May. Up until today, our Fibre is still off. What ****es me off, is the fact that we have to continuously ask for feedback. It's rediculous that our Fibre is still off and money was deducted from my brother's account. Everytime myself or my brother contacts them, we get an apology and they understand our frustration and the matter is escalated. Total **** I tell you. Our Fibre should've been on long time. When we sent proof of payment on the 4th May, our Fibre was supposed to be switched on. Today is the 27th and it's not even sorted yet. The worst service ever and most pathetic service I've ever received. Will never recommend anyone to join this people.